About Domestic Violence Service Management
Domestic Violence NSW Service Management (DVSM) is a registered charity (ABN: 26-165-400-635) which aims to prevent and to provide support for people escaping/experiencing domestic and family violence and homelessness.
DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia). DVSM also provides professional services (Insight Exchange) to build capacity and share learning about domestic and family violence within the Community Services sector and more broadly with the wider ecosystem of corporations, organisations, institutions, online and local communities.
Learn about our COVID-19 response in the areas of service delivery, case management support, Insight Exchange Foundation and more.
Domestic Violence NSW Service Management (DVSM) was created as a non-profit company registered under the Australian Charities and Not for Profits Commission Act 2012.
We recognise the many years of important work already established and achieved through the NSW Women’s Refuge Movement since 1974. We also recognise that there are many organisations working diligently and proactively to prevent, respond to and redress violence in society.
DVSM commenced a new strategic plan 2019 – 2021. Specialist Homelessness Service Contracts moved to mapping under Department of Communities and Justice (formerly FACS). Insight Exchange continued to engage with a diverse range of sectors, services and communities. Key highlights included cross sector masterclasses and Practice Exchange. A small number of individuals plus a silent donor invested in Insight Exchange initiative to sustain the work further.
In March 2018 DVSM launched the release of a cross-organisational Practitioner Toolkit shared internally and externally across sectors.
DVSM & Sightlines Professional Services completed and shared projects and initiatives to improve service design and delivery and build broader cross-sector awareness and improved responses to Domestic and Family Violence.
In March 2017 DVSM established Sightlines Associates who lead and/or advise on projects that relate to identified practice priorities and community needs.
In June 2017 DVSM recontracted three Specialist Homelessness Services ROAR, MOMO and Wilcannia Safe House (WSH). The projects undertaken by Sightlines Associates have been designed to inform service improvements over the next contract period to 2020.
In 2016 DVSM was successful in a competitive tender to deliver the Western Sydney Domestic Violence Response Enhancement (After Hours Services) (DVAHS).
In July 2015 DVSM commenced the Children and Schooling Programme funded through the Department of the Prime Minister and Cabinet.
In September 2015 DVSM established a Professional Services Division – Sightlines.
Domestic Violence NSW Service Management (DVSM) was established in 2013 as a non-profit company registered under the Australian Charities and Not For Profits Commission Act 2012.