COVID-19 response

Dear friends, families, communities and referrers,

DVSM continues to take steps to mitigate the spread and impact of COVID-19 infection and adjusting how services are delivered in the interim.

Service delivery

We are open if you need to leave home because of violence, you can. We are supporting existing and new people/families. We are providing our full level of service, delivered through:

Case Management Support

All DVSM services are open and available providing case management support to women and children escaping domestic and family violence or experiencing homelessness. Case management options include crisis, medium and long term case management support.

Our case management outreach support currently includes a mix of remote support via phone, email, and online video conferencing where safe. The mode of support will be determined by what is best for upholding the health and safety of individuals, communities, workers and stakeholders. Modes of support continue to be subject to review and may change at short notice.

Accommodation Support

Our ROAR, MOMO, DVAHS and Wilcannia Safe House accommodation support services have been operating through the interim measures of COVID-19. We continue to assist women and children to find accommodation.

Our ROAR & Wilcannia services are operating an adapted model of support. Our ROAR (Western Sydney) refuge & Wilcannia Safe House settings are operating in a reduced capacity. Physical distancing and all possible COVID safety measures are in place for resident clients and onsite employees.

We understand the needs of people experiencing domestic and family violence and/or experiencing or at risk of homelessness remain critically important. We know that the work of sectors and services to uplift and respond to domestic and family violence is pressing and must continue. We endeavour to continue to work with you and others to sustain the momentum of work, and to take our shared work forward together.

We wish everyone good health,

The DVSM Team