Careers
Would you like to help us realise our vision? Why not join the DVSM team.
Work with us
Our Vision at DVSM is for a world where women, families and communities live free from violence, have equal rights, opportunities and the freedom to reach their potential. We know that it will take a village to make our vision a reality.
Would you like to help us realise our vision? DVSM is a workplace where individuals can stretch in their professional potential and where teams share a culture committed to continuous quality improvement and have opportunities for new experiences and development.
DVSM is constantly enhancing our work and extending our footprint across New South Wales, so if there are no current vacancies, please consider submitting a copy of your CV with a cover letter stating why you want to work at DVSM to HR at DVSM. With your consent we will keep this on file for future career opportunities.
Administration Assistant – Wilcannia Safe House (WSH)
Full-time
Wilcannia, Far West NSW
- Salary packaging available
- SCHADS Level 3 Award pay rate
- Full-time maximum term contract until 30 June 2024
- Extra recreation leave after 12 months
- Support towards relocation costs available
About the Role
This is an opportunity to join a highly skilled and passionate team who are focused on the safety of women and children escaping Domestic and Family Violence. As an Administrative Assistant for our Wilcannia Safe House (WSH) service, you will be responsible for supporting the team across site and service aspects. The primary function of this role is to support the Wilcannia (WSH) Service Delivery Team including accurate and timely completion of WSH accounts payable activities, supporting financial reporting requirements, office and system monitoring, reception and administration work.
The position is required to support and provide an effective first response to all people contacting the WSH service in line with DVSM’s values. This includes ensuring all people contacting the service are met with a positive social response and follow up of a high standard.
The WSH service provides refuge accommodation for women and children escaping Domestic and Family Violence, in addition to outreach support. As part of the Domestic Violence Service Management (DVSM) Team, you will be responsible for delivering person centred, strengths-based case management services within a Human Rights Framework.
SELECTION CRITERIA
Essential Criteria
- Minimum 2 years’ experience in similar role
- Excellent organizational and administrative skills with attention to detail, efficiency and ownership
- Strong computer literacy skills (including Adobe and Microsoft – Outlook, Excel, Power Point and Word, SharePoint, MS Teams)
- Excellent verbal communications skills including competence to manage sensitive matters and materials
- Excellent written communications skills and willingness to minute, proof, edit and author documents
- A confident, proactive ‘can-do’ attitude with willingness to multitask and self-manage competing priorities with proactive communication and flexibility to support the team
- Demonstrated ability to be self-directing, plan and prioritise workload and show initiative
- Commitment to organisational and community confidentiality
- Demonstrated ability to work within a team environment and take initiative in relationship building
Desirable Criteria
- An interest in and understanding of responses to experiences of domestic and family violence
- Qualification in Business Administration or similar; or willing to obtain
Admin Assistant WSH Position Description
To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.
People who identify as First Nations people are strongly encouraged to apply.
How to Apply
If this sounds like the role for you, please send your resume and cover letter addressing all the essential & desirable selection criteria as listed to [email protected]
We are reviewing applications as they are received.
Case Manager – Wilcannia
Case Manager - Wilcannia
Full-time (or part-time will be considered for the right candidate)
Maximum term until 30 June 2024
Wilcannia NSW
About the Role
Full-time Case Manager (or part-time will be considered for the right candidate) working in Wilcannia with women and families experiencing the impact of domestic and family violence.
Whilst the position is based in Wilcannia, we are open to people applying who live out of area but would be willing to live and work in Wilcannia. Accommodation will be provided for those candidates who do not currently live in Wilcannia.
DVSM are looking for an experienced and engaged individual to join our highly skilled and passionate team who are focused on the safety of women and children escaping Domestic and Family Violence at the Wilcannia Safe House (WSH). If you are looking for a position which allows you to work both autonomously and within a team, and apply your passion for outstanding client outcomes, then we would love to hear from you.
About us
We are a registered charity which aims to prevent and to provide support for people escaping/experiencing Domestic and Family Violence (DFV) and homelessness. DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia).
Our organisation is committed to protecting children and young people.
For more information about who we are and what we do, please visit our website dvnswsm.org.au
Purpose of the Position
As a Case Manager for our Wilcannia Safe House (WSH), you will be responsible for delivering person centred, strength-based case management services within a Human Rights Framework. This includes work within a crisis safe house and outreach for women and children escaping domestic and family violence. The ability to participate in on-call roster is an essential requirement of the role.
The Case Manager role is positioned at SCHADS Award Level 4. DVSM pay above Award rates as a registered charity we can offer the salary packaging benefits.
Key Accountabilities
- Work in alignment with DVSM values and principles
- Provide comprehensive case management in alignment with DVSMs Practice Framework to an allocated case load of clients
- Contribute to client services program objectives
- Support the team in WHS and maintenance of the safe house
- Contribute to the design and continuous improvement of efficient service systems
- Fulfil duties in the relevant Duties Matrix
- Perform at the relevant level in the Community Services Capability Framework
- Adhere to DVSM’s Policies and Procedures
- Undertake other duties within the scope of this role, as reasonably directed
SELECTION CRITERIA
Essential Criteria
- Relevant tertiary qualifications at a minimum certificate 3 or 4 and/or relevant industry training
- Demonstrated understanding of the impacts of domestic and family violence
- Demonstrated ability to use strengths-based case management approach
- Excellent organisational and administrative skills with attention to detail, efficiency and ownership
- Demonstrated ability to be self-directing, plan and prioritise workload and show initiative
- Excellent verbal communications and interpersonal skills including competence to manage sensitive matters and materials
- Sound written communication skills, including knowledge of best practice in writing case notes
- Computer literacy skills to at least an intermediate level
- A confident, proactive ‘can-do’ attitude with willingness to multitask and self-manage competing priorities with proactive communication and flexibility to support the team
- Ability to be able to participate in an on-call roster
Desirable Criteria
- Minimum 1 year’s case management experience
- Experience working with a coordinated, wrap around service model
- Prior experience working in Specialist Homelessness Services
- Proven ability to work without direct supervision in outreach services
It is essential that you have the following
- To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977
- This is an Identified role under section 14d of the Anti-Discrimination Act 1977 and as such Aboriginality is an essential requirement of the role
- Current driver’s licence
- First Aid certificate
- A successful Working with Children Check (WWCC)
- Vaccinated against COVID-19 or have a medical exemption
- A National Police Check (DVSM will organise prior to commencement)
How to Apply
If this sounds like the role for you, please send your resume and cover letter addressing the selection criteria to [email protected]
Applications without a cover letter addressing the selection criteria will not be considered for shortlisting.
Due to capacity, we will only be contacting shortlisted candidates.
ACSS program – 1 x Service Lead 1 x Specialist 1 x Case Manager
Part time
- Blacktown, Sydney NSW
- Child Welfare, Youth & Family Services (Community Services & Development)
- Part-time 32 hours, with flexibility required
- Newly created positions x 5
- 3.5 years’ maximum term contract to 30 June 2026
We have been awarded an exciting new ACSS pilot program in our Western Sydney region which means that DVSM is continuing to grow its business in 2023! In addition, the new ACSS pilot program will run for 3.5 years until 30 June 2026!
As a result, we have created five new positions:
- Service Lead x 1 – this role is positioned at SCHADS Award Level 6
- Case Managers x 2 – these roles are positioned at SCHADS Award Level 4
- Child & Adolescent Specialists x 2 – these roles are positioned at SCHADS Award Level 4
Would you like to be involved in this pilot program? If yes, we are looking for creative and flexible candidates whose passion is being an advocate for children, young people and families. You will be based in different locations across our Blacktown LGA, depending on the needs of the clients.
About the program
The ACSS is a pilot program which aims to identify children and young people who are accompanying adults who are homeless or at risk of homelessness and who have experiences domestic and family violence. The program will support children and young people to achieve their goals and manage trauma associated with homelessness and lived experiences of domestic and family violence. The program will focus on improving short, medium and long term outcomes for individuals and to ensure they are connected to ongoing community and family support.
The ACSS will be implemented in a way that is person-centred and trauma informed and will be provided in our refuges or in an outreach setting, depending on the needs of the children and young person.
A person-centred approach focuses on the child or young person’s life experience, age, gender, culture, heritage, language, beliefs and identity. Support should focus on achieving the person’s aspirations and be tailored to their needs and unique circumstances.
A trauma informed approach will recognise the impact of trauma on victim/survivors and develop and implements trauma informed practices based on evidence of what the individual client says or indicates is effective and works for them.
The eligibility criteria of the ACSS pilot program is for children and young people who are:
- Accompanied by an adult (i.e. parent, older sibling, family member, kin etc.) who is receiving support from the specialist homelessness service piloting this service and consents to the child or young person receiving the service AND
- Experiencing, or are at risk of, homelessness AND
- Experiencing, or who have experienced, domestic and family violence.
If a young person is unable to be accommodated in a refuge or crisis accommodation with their family members due to their age and/or gender, support will still be provided to them in an outreach capacity.
DVSM pay above Award rates and as a registered charity we can offer the Salary Packaging benefits.
Key accountabilities and selection criteria are listed in each position description. The position descriptions for each new role are on our website. Alternatively, please send an email to [email protected] to request the position description.
It is essential that you have the following:
- Current Driver’s Licence is a requirement.
- A successful Working with Children Check (WWCC) and Federal Police check is required to be employed with DVSM.
- To be vaccinated against COVID-19 or have a medical exemption.
- To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.
People who identify as Aboriginal and/or Torres Strait Islander are strongly encouraged to apply.
How to Apply
Applications without a cover letter addressing the selection criteria will not be considered for shortlisting.
Due to capacity, we will only be contacting shortlisted candidates.