About DVSM
Domestic Violence NSW Service Management (DVSM) is a registered charity (ABN: 26-165-400-635) which aims to prevent and support recovery from domestic and family violence and homelessness. DVSM also provides professional services to the community services sector and client service delivery.
Our vision is a world where women, families and communities live free from violence, have equal rights, opportunities, and the freedom to reach their potential.
Our purpose: Empowering clients to make positive, permanent changes that improve their safety and well-being.
Our Values: A key part of working in this role is to demonstrate our values in day-to-day work. These values are:
- Client-centric: We listen and embrace diversity to support our clients to achieve their self-defined goals.
- Excellence: We exceed expectations with our professionalism and evidence based products, programs and services.
- Respect: We remain open minded and non-judgmental.
- Integrity: We are ethical, transparent and accountable.
Purpose of Position
As part of the Domestic Violence After Hours Service (DVAHS), you will be responsible for delivering person-centred, strengths-based case management services within a Human Rights Framework.
This includes working face to face and providing domestic and family violence support and information to women, support to access housing and referrals to Specialist Homelessness Service for ongoing support as needed.
The service operates after hours and the case management team works across a rotating roster with on-call over the weekends and after hours. The Case Manager works collaboratively within a team environment.
Key Accountabilities
- Work in alignment with DVSM values and principles
- Provide comprehensive case management in alignment with DVSMs Practice Framework to an allocated case load of clients
- Contribute to client services program objectives
- Fulfil duties in the relevant Duties Matrix
- Perform at the relevant level in the CS Capability Framework
- Adhere to DVSMs Policies and Procedures
- Undertake other duties within the scope of this role, as reasonably directed.
SELECTION CRITERIA
Essential Criteria
- At least two years’ case management experience or minimum Diploma in Community Services Sector or similar
- Demonstrated ability to work within a team environment.
- Demonstrated ability to use strengths-based case management approach.
- Demonstrated ability to be self-directing, plan and prioritise workload and show initiative.
- Ability to work across a rotating roster across 7 days a week.
- First aid certificate
- To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.
- Current Driver’s Licence is a requirement.
- A successful Working with Children Check (WWCC) and Federal Police check is required to be employed with DVSM.
Desirable Criteria
- Proven ability to work without direct supervision in outreach services.
- Demonstrated understanding of the impacts of domestic and family violence.
People who identify as Aboriginal and/or Torres Strait Islander are strongly encouraged to apply.
The position will be filled as soon as a suitable candidate is found, so we encourage applicants to apply immediately.
If you require more information, please email Teresa Desmond.