Case Manager – MOMO

Case Manager – MOMO

  • Sydney City and inner City
  • Full time 38 hours
  • Great team
  • Salary packaging available
  • Above SCHADS Level 4 Award pay rate
  • Regular day off (for full time workers)
  • Extra recreation leave after 12 months
  • Maximum term contract until 30 June 2024

We are looking for a motivated and passionate person to join our small, focussed team to start asap!

This is a full-time position working with women and families experiencing the impact of domestic and family violence.

As a Case Manager for our Moving Out Moving On (MOMO) service, you will be responsible for delivering person centred, strength-based case management services within a Human Rights Framework. This includes working face to face and providing Domestic and Family Violence support and information to women, support to access housing and referrals to Specialist Homelessness Services for ongoing support.

About us

We are a registered charity which aims to prevent and to provide support for people escaping/experiencing Domestic and Family Violence (DFV) and homelessness.
DVSM provides support services in an urban context (Inner Sydney), in a suburban context (Western Sydney) and in remote rural NSW (Wilcannia).

Our organisation is committed to protecting children and young people.

For more information about who we are and what we do, please visit our website

Purpose of Position

The service operates on a full-time basis, during business hours, Monday to Friday. It provides outreach support and personalised case management to women with or without children in Inner City of Sydney, who are escaping from or experiencing domestic and family violence or are homeless or at risk of homelessness.

MOMO is a mobile service which is based in the City but also operates from various outreach spaces across the inner City of Sydney.

This position is positioned SCHADS Award Level 4.


Essential Criteria

  • Relevant tertiary qualifications at minimum Diploma level
  • Demonstrated understanding of the impacts of domestic and family violence
  • Minimum two years’ case management experience
  • Demonstrated ability to use strengths-based case management approach
  • Excellent organisational and administrative skills with attention to detail, efficiency and ownership
  • Demonstrated ability to be self-directing, plan and prioritise workload and show initiative
  • Excellent verbal communications and interpersonal skills including competence to manage sensitive matters and materials
  • Sound written communication skills, including knowledge of best practice in writing case notes
  • Computer literacy skills to at least an intermediate level
  • A confident, proactive ‘can-do’ attitude with willingness to multitask and self-manage competing priorities with proactive communication and flexibility to support the team

Desirable Criteria

  • Proven ability to work without direct supervision in outreach services
  • Experience working with a coordinated, wrap around service model
  • Prior experience working in SHS services

To be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.

Current Driver’s Licence & First Aid certificate are requirements.

A successful Working with Children Check (WWCC) and National Police check is required to be employed with DVSM.

First Nations people are strongly encouraged to apply.

How to Apply

If this sounds like the role for you, please send your resume and cover letter addressing the selection criteria to [email protected]. All applications will be reviewed on receipt so please send your application ASAP if you are interested.

Closing date: 1 December 2022