1800RESPECT is a confidential information, counselling and support service. The line is open 24 hours a day to support people impacted by sexual assault, domestic or family violence and abuse.
If you are an Aboriginal person who is a victim of crime, call this toll-free number for information. Line is open 8am to 6pm, Monday to Friday - excluding public holidays.
LGBTI health organisation offering information, referrals, counselling, advocacy and practical support for LGBTI people in NSW experiencing DFV. ACON specialises in HIV prevention, HIV support and LGBTI health.
This website is written for people in LGBTIQ relationships who are, or may be, experiencing domestic and family violence. It includes information about significant changes to policing and support pathways in NSW.
Created and run by Women's Legal Service NSW, Ask LOIS is a secure website providing a free legal online information service (LOIS) for community workers in NSW, who are responding to women with legal needs.
Australian Childhood Foundation provides therapeutic services to children to help them recover from abuse, neglect and family violence.
Human trafficking, slavery and slavery-like practices such as servitude, forced labour and forced marriage are complex crimes and a major violation of human rights.
If you are a victim of trafficking or know someone who is contact the AFP.
A community legal education initiative of Legal Aid NSW. The site contains videos and other general information for young people on a range of legal topics and for adults on family law issues.
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
BACC empowers individuals and families to participate in community life. It also provides referrals to support groups, community organisations and human service providers in the Blacktown local government area.
Centrelink is the federal government agency that delivers social security payments and services to Australians including:
- Family assistance
- Employment services
- Indigenous call centre
- Multicultural services
This federal government agency provides information around child support. It is tasked with assessing, collecting and transfering child support payments.
Disability Services Australia is a not-for-profit organisation that provides essential community support, employment and training services to enhance the lives of people with a disability.
The Domestic Violence Legal Service is a specialist legal service for women experiencing domestic and family violence in New South Wales. Its main objective is to inform women who have experienced violence about their legal rights and to help women obtain access to justice.
The Domestic Violence Line is a NSW statewide telephone crisis counselling and referral service for women and persons who identify as female. Interpreters and TTY can be arranged where necessary.
Provides information, support and referrals in relation to the abuse of older people aross NSW, operating Mon-Fri, 8:30am-5pm. The Helpline is auspiced by the NSW Government Department of Family and Community Services and operated by Catholic Healthcare Limited.
Family and Community Services (FACS) is the NSW government department responsible for child protection, housing, homelessness and community inclusion. It supports vulnerable people and families to participate in social and economic life.
Information provided by the Family Court of Australia regarding family violence and related matters, and the court.
The Family Relationship Advice Line is a national telephone service to help families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance.
The Financial Rights Legal Centre is a community legal centre specialising in financial services, particularly in the areas of consumer credit, banking, debt recovery and insurance. It offers advice and advocacy for people in financial stress.
Hills Community Aid is a not for profit organisation that provides a range of community based services, programs and activities for residents of the Hills Shire and specific services for the wider North West Sydney area.
The NSW Housing Contact Centre is a ‘one-stop-shop’ for tenants, maintenance contractors and members of the public in relation to private rental assistance or social housing.
Immigrant Women's Speakout Association is the peak advocacy, information/referral and research body representing the ideas and issues of immigrant and refugee women in NSW.
Helping vulnerable people navigate Australian migration law. Advocacy, advice and education on immigration and citizenship law, family visas and DV provisions.
Free confidential legal information, advice and referrals for Aboriginal and Torres Strait Islander women in NSW with a focus on domestic violence, sexual assault, parenting issues, family law, discrimination and victim’s support.
IDEAS (Information on Disability, Education & Awareness Services) provides independent information and a free telephone information service for people with disability, their families, carers and other supporters.
Run by Mission Australia, this service delivers support to single, unaccompanied women over the age of 18 years who are homeless or at risk of homelessness.
Intersex Human Rights Australia (IHRA) is a national body by and for people born with variations of sex characteristics. They promote human rights and bodily autonomy, and provide information, education, and an online peer support group. They were formerly known as OII Australia.
Kids Helpline is a free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. Specialised counsellors are available 24/7 to talk about anything.
LawAccess NSW is a free government telephone service that provides legal information, referrals and in some cases, advice for people who have a legal problem in NSW. LawAccess can be a starting point to help with your legal problem
Legal Aid NSW helps people with their legal problems. Its legal services include legal advice, help at court and family dispute resolution. They can help in most areas of criminal law, family law and civil law.
Lifeline is a national charity providing all Australians with access to 24 hour crisis support and suicide prevention services. It aims to empower Australians to be suicide-safe through connection, compassion and hope.
Link2home is the NSW information and referral telephone service for people who are homeless or at risk of becoming homeless. From 9am to 10pm daily, Link2home provides callers with information, assessments and referrals to homelessness support and accommodation services.
A telephone counselling, information and referral service for men who are using controlling behaviour towards a partner or family member. Operating nationally Mon-Fri, 8am-9pm. Weekends 10am to 3pm. Operates 24/7 in NSW and Tas.
MensLine Australia is a national telephone and online counselling service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
The Mental Health Line is a 24-hour, seven days a week mental health telephone service for people in NSW. Anyone with a mental health issue can use the Mental Health Line to speak with a mental health professional and be directed to the right care for them.
Calculators and tips to help you make better financial decisions from ASIC and the Australian Government. MoneySmart provides free and impartial financial guidance and tools you can trust.
The National Debt Helpline is a not-for-profit service that helps people in Australia tackle their debt problems. The helpline’s professional financial counsellors offer a free, independent and confidential service to help get you back on track.
The National Disability, Abuse & Neglect Hotline is a free service for reporting the abuse and neglect of people with a disability. The hotline works with callers to find appropriate ways of dealing with those reports.
The National Relay Service (NRS) is a government initiative for people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls.
NILS provides individuals and families on low incomes with access to safe, fair and affordable credit. Loans are available for up to $1,500 for essential goods and services such as fridges, washing machines and medical procedures.
NSW Ambulance services are provided free of charge to people who are a victim of sexual assault, domestic violence or child abuse.
NSW Rape Crisis is the 24/7 telephone and online crisis counselling service for anyone in NSW - men and women - who has experienced, or is at risk of, sexual assault and their non offending supporters.
The Office is committed to helping women and young people have safe, positive experiences online. It provides tips for staying safe online and education for Australian children and young people.
Parentline NSW provides free and confidential, evidence-based parenting support when you need it. Parents, grandparents and carers across NSW can call Parentline 9am to 9 pm Monday to Friday, and 4pm to 9pm on weekends.
One of Australia's largest youth organisations working with Police and community to empower young people to reach their potential. PCYC works with young people to develop their skills, character and leadership. We work to reduce and prevent crime by and against young people.
This page contains information about how to make a complaint about the NSW Police Force or its employees, including to the Commissioner of Police or the Law Enforcement Conduct Commission (LECC). If you need help you can contact the Customer Assistance Unit on the number below.
Targeted information and practical tools for young people about alcohol and other drugs. Empowering young people to stay safe and keep the risks to a minimum.
Redfern Legal Centre provides free legal advice and casework, delivers community legal education and engages in law reform. It also has a Financial Abuse Legal Service for people with money problems due to domestic abuse.
Relationships Australia is one of Australia's largest providers of relationship support services for individuals, families and communities. They aim to support all people in Australia to achieve positive and respectful relationships.
The Safe Beds for Pets Program was established to provide temporary housing for pets of people seeking refuge from domestic violence. For more about the Community Domestic Violence Program, contact the RSPCA Community Programs helpline, Monday to Friday, 9am–5pm.
The aim of the Safe Relationships Project (SRP) is to provide men and women who are experiencing domestic violence in Same Sex relationships with support, advocacy, referral and information. Provided by Inner City Legal Centre (NSW).
Information and support for LGBTIQ people's relationships and any intimate partner abuse as well as how to make them healthier and happier. Provided by NSW-based LGBTI health promotion organisation, ACON.
The Sikh Helpline is a confidential support service for anyone in the Australian Sikh community looking for help, advice, counselling and information on various personal and professional issues.
Smiling Mind is a not-for-profit organisation that works to make mindfulness meditation accessible to all.
The St Vincent de Paul Society works to assist people in need and combat social injustice across Australia. In NSW, Vinnies operates numerous refuges and supports for people experiencing domestic and family violence and at risk of homelessness.
St Vincent’s Alcohol & Drug Information Service (ADIS) is a NSW state-wide telephone service providing education, information, referral, crisis counselling and support about illegal drugs such as heroin, ice and cannabis, as well as legal drugs such as alcohol.
Suicide Call Back Service is a free, nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.
An independent, not-for-profit cooperative, community legal centre specialising in NSW residential tenancies law. It aims to make a positive difference to the lives of residential tenants in NSW.
The Freedom Partnership empowers survivors of exploitation and slavery. The Salvation Army also operates Australia’s only Safe House for women who have experienced trafficking & slavery in Australia.
TIS National is an interpreting service provided by the federal government for people who do not speak English, and for agencies and businesses that need to communicate with their non-English speaking clients.
We provide support services, including free counselling and financial assistance to victims of crime. Victims have rights which are set out in the Charter of Victims Rights, which includes the right to be treated with courtesy, compassion and respect.
The WASH House (Women's Activities and Self Help) is a community based resource centre for women. It is a place of support, information and referral. It offers a range of programs and activities for all women.
Wesley Mission is committed to helping people of all ages and abilities experience a more fulfilling life physically, spiritually, mentally and emotionally.
West Connect Domestic Violence Services is a not-for-profit organisation that provides services to women and children whose lives have been impacted by domestic and family violence, including homelessness, in the Penrith/Nepean, Blue Mountains, Blacktown/Hills and Hawkesbury.
This website helps you to work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family. Developed by Domestic Violence Resource Centre (Vic).
Community legal centre for Aboriginal women, children and youth in NSW with a focus on issues relating to violence, operating Mon-Fri, 9:30am-4pm (advice line closed Wed).
WAGEC's Central Support Office, located at Redfern, provides a personalised service to women and families who are homeless or at risk of homelessness.
Women's Safety NSW is a peak representative body for women's specialist domestic and family violence services in NSW. You can also contact your local Women's Domestic Violence Court Advocacy Service during business hours for information and support.
WLS NSW provides free confidential legal advice and referrals to women in NSW, with a focus on family law, parenting issues, domestic violence, sexual assault and discrimination. It has a focus on supporting women who are socially and economically disadvantaged.
WESNET is a national women’s peak advocacy body which works on behalf of women and children who are experiencing or have experienced domestic or family violence. It runs Safety Net Australia to examine the intersection between technology and violence against women.